Canada’s Rogers names new technology chief weeks after massive outage

The headquarters of Rogers Communications Inc. is observed in Toronto, Ontario, Canada November 6, 2016. REUTERS/Chris Helgren/File Photograph

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July 21 (Reuters) – Rogers Communications Inc (RCIb.TO), on Thursday appointed Ron McKenzie as its new main technologies and information and facts officer, months soon after an unparalleled outage at a person of Canada’s major telecom operators shut banking, transportation and federal government access for thousands and thousands.

The 19-hour support outage earlier this thirty day period drew ire from shoppers and sparked calls for for more independent level of competition at a time when Rogers is looking to lift a block on its attempt to take around rival Shaw Communications (SJRb.TO) in a C$20 billion deal. examine more

McKenzie will substitute Jorge Fernandes productive immediately, the business claimed.

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McKenzie, a previous Shaw Communications govt, joined Rogers in 2019 and later headed the division responsible for shipping and delivery of companies to Canadian enterprises.

The Canadian federal government requested a probe and demanded telecommunications organizations concur within just 60 times to create interaction protocols to retain people today greater informed following the outage. read through more

Rogers has pledged to invest to steer clear of a repeat of the substantial outage and explained it would be crediting shoppers with the equivalent of 5 times provider. browse a lot more

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Reporting by Akash Sriram in Bengaluru Modifying by Sriraj Kalluvila

Our Requirements: The Thomson Reuters Rely on Concepts.